ISO 9001:2015
Quality Management System
From route planning and vehicle allocation to driver selection and customer feedback, every process runs within a defined, measurable and continuously improved system.
View certificate (PDF)Our Quality Certificates
Since 1977, Mert Tur has been providing personnel and tourism transportation in Bursa, demonstrating service quality not by words but through management systems audited by independent organizations. Our six international ISO certifications in the areas of quality, environment, occupational health and safety, information security, road traffic safety, and customer satisfaction indicate that we manage the safety of your staff boarding the service each morning and the continuity of operations with the same discipline.
All of our documents are prepared within the scope of “Personnel, tourism transportation services”. You can view each document in PDF below to verify its original form and current status.
Our certificates
ISO 14001:2015
Environmental Management System
We reinforce the carbon advantage of shared shuttles with fuel efficiency, planned maintenance, waste management and route optimisation, and we monitor our environmental impact on record.
- Issued by
- IQR International Certification Services
- Certificate no
- EMS-018722
- Valid until
- 15.10.2027
ISO 45001:2018
Occupational Health and Safety Management System
To protect the health of our drivers and passengers we identify risks in advance and maintain a safe working environment through training, inspections and emergency plans.
- Issued by
- IQR International Certification Services
- Certificate no
- OHSMS-005877
- Valid until
- 15.10.2027
ISO 27001:2022
Information Security Management System
Records such as our clients' staff lists, addresses and shift data are protected by access, backup and confidentiality rules aligned with data protection law (KVKK).
- Issued by
- IQR International Certification Services
- Certificate no
- 2026/ISMS/002775
- Valid until
- 15.10.2027
ISO 39001:2012
Road Traffic Safety Management System
To minimise the risk of death and serious injury from road accidents, we systematically manage driving behaviour, speed, rest periods and vehicle safety.
- Issued by
- GCR Cert
- Certificate no
- GCR/CERT-10.2026.008636
- Valid until
- 15.10.2027
ISO 10002:2018
Customer Satisfaction and Complaints Handling System
Every request and complaint from our clients and passengers is logged, answered within set timeframes and turned into lasting improvement.
- Issued by
- GCR Cert
- Certificate no
- GCR/CERT-10.2026.008637
- Valid until
- 15.10.2027
Our quality policy
We run our services in line with our quality, environmental, occupational health and safety, information security, road traffic safety and customer satisfaction policies. Transporting your staff on time, safely and comfortably, complying with legal requirements and treating every piece of feedback as a chance to improve are our core commitments.
To learn more about our certificates or request a shuttle plan for your company, please fill in our quote form.