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KVKK Notice

PERSONAL DATA PROTECTION AND PROCESSING INFORMATION NOTICE

At MERT TUR ("Company"), we place great importance on the security and confidentiality of your personal data. In accordance with the Personal Data Protection Law No. 6698 ("KVKK") and relevant data protection legislation, we would like to inform you as the "Data Controller".

1. Identity of the Data Controller

  • Company Title: MERT TUR

  • Address: Fethiye Mah. Kale(240) Sk. No:25/12 Kat:4 No:403 Nilüfer / BURSA / TURKEY

  • Phone: +90 (224) 252 20 44

  • E-mail: info@bursamerttur.com.tr

  • Website: https://bursamerttur.com.tr

2. Personal Data Processed and Collection Methods

Your personal data is collected through automated or non-automated methods via our website, e-mail, phone, and face-to-face communication channels. The main categories of processed data include:

  • Identity Information: First name, last name

  • Contact Information: Phone number, e-mail address, address details

  • Customer Transaction Information: Request, complaint, and service details

  • Transaction Security Information: IP address, website access logs (via cookies)

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Providing and managing personnel and student shuttle transportation services,

  • Evaluating and responding to your contact requests,

  • Ensuring customer satisfaction and improving service quality,

  • Fulfilling legal and administrative obligations,

  • Ensuring the legal and commercial security of our Company.

4. Transfer of Personal Data

Your personal data may be transferred to authorized public institutions and organizations where required by law, to judicial authorities for the execution of legal processes, and to our business partners to provide our services, in accordance with Articles 8 and 9 of the KVKK.

5. Rights of the Data Subject (KVKK Article 11)

Pursuant to Article 11 of the KVKK, as a data subject, you have the following rights:

  • To learn whether your personal data is processed or not,

  • To request information if your personal data has been processed,

  • To learn the purpose of processing and whether data is used in accordance with its purpose,

  • To know the third parties to whom your personal data is transferred domestically or abroad,

  • To request correction of personal data if it is incomplete or incorrectly processed,

  • To request the deletion or destruction of personal data within the framework of KVKK conditions,

  • To request notification of correction, deletion, or destruction operations to third parties to whom data has been transferred,

  • To object to any outcome against you resulting exclusively from the analysis of processed data through automated systems,

  • To demand compensation for damages in case of unlawful processing of personal data.

6. Application Method

To exercise your rights mentioned above, you may send your written request to Fethiye Mah. Kale(240) Sk. No:25/12 Kat:4 No:403 Nilüfer / BURSA / TURKEY by post or via e-mail to info@bursamerttur.com.tr. Your application will be processed and responded to within a maximum of 30 days.